How Ulta Beauty Simplified Offboarding Compliance Across the United States
Company Industry: Specialty Beauty Retail
Employee Count: 65,000+
Product: State Separation Notice
Ulta Beauty, the largest specialty beauty retailer in the U.S., employs more than 65,000 associates across 1,445 stores, distribution centers, and corporate offices in all 50 states. With such a large and geographically dispersed workforce, the company faced the complex challenge of ensuring compliance with all ever-changing state and federal labor laws.
As Ulta Beauty grew, manual offboarding management became too time-consuming. The team had to juggle unique state separation documents, dynamic form requirements, and tight legal deadlines—all while processing thousands of terminations each year in an industry where turnover can exceed 60%. The company needed a technology-driven solution to streamline offboarding, ensure accuracy, and deliver consistency across its nationwide operations.
By implementing Onwards HR’s offboarding technology, Ulta Beauty fully automated its separation process—integrating seamlessly with SAP SuccessFactors for real-time data synchronization. The Result?
Automated 30,000+ separation agreements in the first year
Streamlined workflow and eliminated the need to hire additional headcount to manage offboarding
Gained confidence in the company’s ability to offboard with compliance and compassion
“We’re supporting our associates by giving them all the necessary offboarding information. We’re mitigating the risk to the company knowing that we are compliant and have electronic recordkeeping”
-Devon Byrne, VP of People Enablement, Ulta Beauty